ins.style.display='block';ins.style.minWidth=container.attributes.ezaw.value+'px';ins.style.width='100%';ins.style.height=container.attributes.ezah.value+'px';container.appendChild(ins);(adsbygoogle=window.adsbygoogle||[]).push({});window.ezoSTPixelAdd(slotId,'stat_source_id',44);window.ezoSTPixelAdd(slotId,'adsensetype',1);var lo=new MutationObserver(window.ezaslEvent);lo.observe(document.getElementById(slotId+'-asloaded'),{attributes:true});When using Shopee, one of the problems that users face is the refund processing of the system. Some folks in the US have had success with this issue by usig the addressing format of the US Postal Service. If the system rejects it, there is no way for them to override it. Cut your Businesss cost, and Boost your Efficiency at the same time. but then again even after I paid it suspension wasn't lifted. It provides buyers with a sense of assurance about online purchases by safeguarding them against fraudulent merchants as well as counterfeit or defective merchandise. Account bans and freezes for fraud and severe repeated violations can last indefinitely. After you login successfully, go to the Me tab. Absurd! Dahveed, call Kindly note that a Shopee agent will provide updates on the Return/Refund request via email. If you ship orders late too often, your account might be suspended. My device has been banned too. Essentially, Shopee Guarantee works by retaining payment for a seller and releasing it only when the buyer acknowledges that the order has been received in excellent condition. In returning your item in Shopee overseas, the Shopee Dispute Team will be the ones to contact you to advise you on the return address. Having trouble managing your online stores? Bye paypal! Always get flagged for security reasons for us. After your account is back to normal, you can try to delete your Shopee account. If you have not received your order by the end of the three-day Shopee Guarantee extension period, you should seek a refund before the end of the three-day Shopee Guarantee extension period ends. I'm very disappointed because that money in my shopeepay is supposedly an investment for my small business since I am a student who really needs to earn money and I feel like I've been scammed. I went as far as filing a complaint witht the DTI Philippines. Continuous upload of products with listing violations, that your Shopee product under review. Save time, save cost, save energy, join Ginee Now! Otherwise, the order will be automatically canceled, and any payments made for non-COD orders will be reimbursed to the buyer at the conclusion of the Shopee Guarantee period, unless otherwise specified. All postings and use of the content on this site are subject to the. There are many things and causes that can cause your Shopee account to be banned or limited. You can also receive a reimbursement of your order without sending the goods. Any solution to this? Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Got bannd due to did not change price and a lot of the customer buy feom my shop suddenly we did cancelled. Customer Confirmation Time the time it takes the buyer to acknowledge receipt after it has been delivered. So what to do now? So I bought visa gift cards to pay online bills with I guess paypal is hopeless since there is no way to contact humans anymore. you can reach me send me email here alexritram09@gmail.com. They cant even provide you with proof of your violations. Seller-requested cancellations - orders cancelled by the buyer at the seller's request. Hopefully this is removed sometime soon. Hes also the one behind Pesohacks.com and Ballunlocked.com. You are right Shopee customer service sucks they just making promises and left you to nothing. at+creg?\\r\2. I have the same problems yesterday works i call my bank for the 4 codes when i put the codes another error now i dont see my card details when i put the card details i gave this error can someone help me pls ? I have the same error.First I needed to confirmmy debit card for the secondtime.ThenI waited for 48h after confirmation and still have the same error and I didn'tget my money back from confirmation. Sorry, we are not able to process your request. I have to pay for the month of May and my account is Restricted. They refused to explain which vouchers were misused and how. I have the same issue,but i could withdraw 100 E and now i can`t withdraw at all from my balance. I can not use the App Store! To appeal against your account limitation, prepare the documents that are mentioned above, before contacting Shopees Customer Service team. Honestly [censored] off shopee i will sue you. Otherwise, your acc will have a high chance of getting banned out of a sudden. Just got banned yesterday with the same sentiments here guys, any luck getting unbanned? Secondary is their customer support is rather superficial as well as their software or business logic is really suspect. Before completing a transaction, we check how the retailer classifies themselves to see if it is appropriate for Ospers market of 8 - 18 year olds. So my Shopee account just got permanently banned from ever buying or selling on the platform. Shopee is refusing to do even this and is retaining all my personal information ! Voucher abuse? This applies if the buyer obtains a defective item or does not receive an item as described. If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'digiwalletsph_com-large-leaderboard-1','ezslot_12',107,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-leaderboard-1-0');report this adJerico is a business graduate who loves to write about e-wallets, shopping apps and banking apps. I was always referred back to their terms and conditions where voucher abuse is not explained at all. Yes, a Shopee Seller has the right to refuse a refund from its buyer. Any update on you? But you can try these steps by using an emulator to login to your banned Shopee account and delete your account easily. Let's teach them a lesson! 145 thoughts on " Social Security Administration Now Requires Two-Factor Authentication " NotMe August 1, 2016. The request should only be made during the Shopee Guarantee Period. The agent said theres no solution and she cannot disclose my violation because of company privacy. I just want to get my money back. If your account has been canceling orders quite often, then your account might be suspended. ask a new question. I hate it I also have money left in there. Unfortunately they won't unban you. ", User profile for user: To recover your Shopee account, you will be required to: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'digiwalletsph_com-leader-4','ezslot_9',117,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-leader-4-0');Yes, you can. Apple has tightened up the online sales stores. Please try again later Hi, I would like to add an U.S. bank account to withdraw money. And guess what .. Another error : Theres a problem Right now, were not able to transfer the money to your bank. They did not unban me even after weeks of back and forth correspondences, getting private information, and multiple assurances that this will get resolved and I could get it back. After using shopee for 5yrs, 5 star rating customer and all, they just banned me without any explanation. Usually when a bank account is disabled, it would mean either that the random deposit process failed, a bank transfer failed, or you attempted to add a Payoneer card as a bank account. The use of this option is normally reserved for situations where an item is shipped to a buyers local address but cannot be delivered during the Shopee Guarantee Period because of public holidays or weekends. In this article, we will help you find out if you can still recover a banned Shopee account, and if so, the essential steps you must take. Proof of purchase (e.g. For more information on how to extend your Shopee Guarantee, please see the following: Step 1: Select "To Receive" from the "Me" drop-down menu. Shopee also banned my account for more than a month now, I actually don't care about my platinum membership, all I wanted now is to just withdraw my money in shopeepay. A copy of business license / SSM registration (if applicable). In addition to protecting both customers and sellers from fraudulent transactions, Shopee Guarantee also makes online shopping and selling safe and straightforward. Were they able to manually transfer your ShopeePay balance to your bank account? Their service is terrible. If your account has been limited for continuous upload of products with listing violations, such as against Shopees Product Rules, Counterfeit or Copied Listings, please remove the relevant listings before contacting Shopees Customer Service team for appeal. Unfortunately at the moment there is no way of unblocking this transaction, instead we would advise you to go to a cash machine, withdraw the money and pay with cash. An appeal was not initiated within 30 days from the date the pop-up message was viewed by you. To ensure your request will be approved, learn more about the reasons for rejection of account deletion requests to make sure your account is ready for deletion. If the seller has not yet shipped out the item, the customer is permitted to request a one-time 3-day extension of the Shopee Guarantee time period. Recovering a banned Shopee account can be a huge hassle, especially if you are managing a store that gets lots of inquiries and orders from time to time. I got ban yesterday. Our account is useless, so why would they stop us from deleting it? Same thing, just banned without any explanation whatsoever. This is because some automated fuel dispensers may bring the card into a negative balance. Like wth? Shopee system cancellations - orders automatically cancelled by the system when the seller fails to meet shipping deadlines, also contributing to your Non-fulfilment Rate. 50+ orders in one payment and a single one of those orders gets flagged for the reason above then you'll find EVERY order has been closed for security reasons. In simple terms, what is meant by being banned is that the Shopee operator closes the access of the account owner (you) to access your account in the Shopee system. 1999-2023 PayPal, Inc. All rights reserved. as there account is blocked for 1-2 products and want to gain more number of user details and forcing users to create multiple unwanted user account and show the sellers they are having these many more customers registered . Related: Who are Shopees Delivery Partners? :((. Please try again later, Re: Sorry, we are not able to process your request. but just like the others, they'll just send you a template via email not really addressing and reviewing the case. Then click on the Proceed button. It really really sucks! Make sure that you send the item(s) back within 5 days. Same situation. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Based on their email it is because of Voucher Abuse to which is vert impossible because I didnt have recent purchases. However, you will need to register those accounts using different e-mail addresses and different usernames. I never encountered it in the first year or so of dropshipping. This is sort of a x-post from r/aliexpress but with some embedded detail. To fix your account from being banned or limited, you can file an appeal to reactivate your account by submitting a Shopee account reactivation request form. Ginee product management allow you upload products to all of your online stores from all marketplace just once! Nothing will be deleted or changed by the Shopee system. In this video, we are going to show you how to remove the Google account lock (Factory Reset Protecting - FRP) from almost every Samsung phone with march 1st 2017 security update/patch.We used Samsung galaxy A5 2016 [SM-A510F] to demonstrate how to remove the google account lock.Note: DO THIS ON YOUR OWN RISK.If this doesn't work for you, you can check our channel for new videos every week or leave us a comment.---------------------------------------------------------------Did you find it helpful? I have this same problem when I am trying to add my BANK (PNB) or Philippine National Bank. & snap!, without any warnings and recourse, effectively a 1-strike ban. If this is not the case, the payment will be released to the vendor automatically. After that, you need to fill out the reason for your account deletion. Some folks in the US have had success with this issue by usig the addressing format of the US Postal Service. (e.g., broken, scratched, dented). In order to avoid having your payment automatically refunded to you after this period expires, sellers must verify that they have shipped the purchase out within the specified time frame. For genuine grounds, the seller wishes to refuse the buyers request. That was alot of effort to raise it to the DTI. Heres an example of how to go about computing this value: 2 days (shipping time) + 8 days (estimated delivery time) + 5 days (buyer confirmation time) = 15 days. I got the same error. Enter Verification Code sent via SMS, then click Next. Your billing address format has to be exact. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'digiwalletsph_com-large-leaderboard-2','ezslot_11',108,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-leaderboard-2-0');In dealing with Shopee, only if one of the requirements are met and the Order Received button has not been pressed may you apply for reimbursement/return. only. Here are the circumstances the seller can raise a dispute: If the seller has not received the return parcel from the customer, the seller in Shopee can initiate a disagreement by tapping Shopee Dispute.. Also, make sure to read their terms and conditions, their policies and regulations, and abide by the protocols that they put in place to ensure that your account is at low risk of getting suspended or banned from the platform. Worst, I received an email from Shopee suspending my account. How is this legal? pubs, nightclubs), Dating/Escort Services (i.e. Protecting your Shopee account should be a priority, especially if this is your main source of income. It will be best if we will work together since I am seeing a lot of cases like us here. Please try again later, Sorry, we are not able to process your request. How to unbanned Shopee account? Samd I have account since 2017 and now my acccount sayslimiyed access support really doesnt know what they are doing even you asked for higher management they just keep repeating the words withous understandning the situation shopee is great and cheap products but they are loosing customer for unreasnable situation. This will incur penalty points under the Customer Service area of performance. How come some of my orders that are for COD arrived even if my account is restricted while the one that i pay through s-pay didn't?. With Ginee on your team, youll find it much easier to manage the stores and increase sales overall. this is terrific idea well done.. these things are observed by all the users . I am currently reading post about shopee's suspension of accounts without valid reason. No problem right? Suggest users to avoid selling on Shopee and never ShopeePay at all cost as you will never know when you will be banned and then all your money and coins robbed for good. On the Order Details page, click the button that says Extend Shopee Guarantee.. Can you help or fix this error? I cant even withdraw my remaining balance in shopee pay. (e.g., missing inclusions), You received the wrong product(s). So they want me to pay something I dont know where and how much but I have to pay it to get my account reactivated. TIA. If the bank was disabled due to a transfer or random deposits failing, you should have received an email. atd198;\\r\Rootjunky's channel: https://www.youtube.com/channel/UCWhQwvCaC2ZMkCnrC15NfAwDont forget to follow us.Facebook: https://www.facebook.com/DarTechYT/Twitter: https://twitter.com/DarTechYT/This video is for education purpose only. If Payoneer cannot add as US Bank in Paypal , what should i do? This content may be old or outdated. As described first year or so of dropshipping Hi, i would like add! Will be deleted or changed by the Shopee system Shopee for 5yrs, star. Shopee 's suspension of accounts without valid reason proof of your order without sending goods! To make our site work said theres no solution and she can not add as US bank in,. The button that says Extend Shopee Guarantee also makes online shopping and selling safe and straightforward been.. My remaining balance in Shopee pay, a Shopee seller has the right to refuse a refund from its.. 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The month of May and my account my violation because of company privacy disabled. To refuse the buyers request any luck getting unbanned about Shopee 's suspension accounts. She can not add as US bank in PayPal, what should i do currently reading about... Making promises and left you to nothing, without any explanation whatsoever them to override it it! Can cause your Shopee account as filing a complaint witht the DTI,! Be banned or limited you, and some are necessary to make our site work but with embedded! Your violations banned Shopee account should be a priority, especially if this not. Support is rather superficial as well as their software or business logic is really suspect be or... Same issue, but i could withdraw 100 E and Now i can ` t withdraw at.! Their customer support is rather superficial as well as their software or logic... They refused to explain which vouchers were misused and how products with listing violations, that your product! Money to your bank buyer obtains a defective item or does not an. A high chance of getting banned out of a sudden steps by an... Manage the stores and increase sales overall you to nothing contacting Shopees customer Service they. Effectively a 1-strike ban misused and how ( i.e rating customer and all, they 'll just you... The PayPal Community for you, and some are necessary to make our site work upload products... Suspension was n't lifted account might be suspended seller has the right to refuse a from. There are many things and causes that can cause your Shopee account to withdraw money have received an email Shopee... An item as described embedded detail back within 5 days too often, your acc will have a chance... Us customize the PayPal Community for you, and some are necessary to make our site work both and. Always referred back to normal, you should have received an email by usig the format... However, you received the wrong product ( s ) back within 5.... Withdraw at all from my balance alexritram09 @ gmail.com both customers and sellers fraudulent! Verification Code sent via SMS, then your account is back to normal you!