$85.00 service call, it will end up costing me close to $800.00 dollars once parts are received and unit is repaired. I want it replaced or repaired. I had no idea the problem with these compressors was so bad and for so long. I live in a rural area so distance would probably increase the uncovered labor charges! Sears will not because they know that LG knows there is a defect in the compressor. After leaving the refrigerator compressor did not reach the point of cooling or freezing. First, you'll need to remove the machine compartment cover and check the condenser fan. Following year 2021 and now 2022 I have the same problem. Cant even give us a range. Because sears left Canada I had to pay for repairs. We have been very dissatisfied with Sears for giving us the run around about who made Kenmore Elite. A faulty component in the condenser fan motor can short circuit, causing the motor to overheat and poses a fire hazard to consumers. Looks like another class action lawsuit is needed for these Kenmore refrigerators (if there is no ongoing lawsuit currently). I had an independent appliance repairman come on Sunday September 9, 2018. No need for expensive in-home service calls. I paid $3500 for this refrigerator. I am totally disgusted with LG and Sears! I scheduled an appointment with Sears Home Repair, but the first available appointment was on July 18, 2022. Obviously, we had to spend another $2400 for a new LG as the Kenmore is now a "permanent fixture" in the garage.Thank goodness I bought a Protection Agreement, so the major frustration is that this situation has gone on for almost 6 months. 36mo to pay off. You will only get a trickle of water if you go to fetch a glass of water. At $2500+ Supposedly elite refrigerator. Kenmore Elite Model 795.73157.610 manufactured in 2016 and in house I purchased in 2019. Despite it being a known issue, since we were at the 17 month mark (vs. being within the first year), we were faced with the choice of repairing the refrigerator out of pocket, or recycling it to try another refrigerator. You can also check the start capacitor as it helps the compressor to operate well along with the start relay. Then go to the old refrigerator (20 miles away) get my food, turn on my beautiful new "repaired" refrigerator and replace my food. The technician said that the I needed a new condenser which would be no charge because that's the only thing covered under the "warranty" but the other parts and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $600 a year but it would cut the $858.23 in half. Kenmore Fridge is Not Cooling. We lost all of our food! Today, my 'fixed' refrigerator is set at the coldest settings it has avaliable and I have thermometers in each compartment, the top fridge, set at 34 is actually 42, the middle drawer is set at 29 and is actually 35, and the freezer is set at -6 and is actually at 26. Kenmore/LG are aware of it and they need to replace these units! The compressor is not running. I was told I have too much food causing air to not circulate. If something is obstructing the flow, it will result in low flow. I said yes you said that last week. We can't go 5 weeks without a refrigerator. At the end of the day on Friday I went on the chat line and chatted with Nicolas Willis. The refrigerator alone was $2400 and now after just over 2 years the compressor is shot. The freezer has stopped working. Bought Kenmore Elite Model # 79551833412 from Sears Store. Question is how long will it last before it fails again. What a joke. PurchasedKenmore Elite Model 795.73157.610 on July 2, 2018. I am also disappointed in our ongoing problem with qualified, healthy men and women who choose to stay home, not work, and depend on the government for support. I purchased a kenmore Elite refrigerator in August of 2015. Nope, didn't have $ to get fixed. Take a look at the instruction manual to determine where to fix the connector of the new one. Have to yell over them as they 'read their standard verbiage response' to say. Continue with Recommended Cookies, Home - How To/Solutions - Kenmore Refrigerator Compressor [Problems Solved]. Always have trouble with the icemaker fill tube heater. LG is totally unresponsive to the needs of their consumers. I knew it would fail again after reading about this particular model on the Internet as well as it makers model the LG version. Purchased in 2018. Yes, I did. The following are the likely causes of a compressor turning on and off in a Kenmore refrigerator: To check this, unplug the refrigerator from electric power. I called and was told they couldnt get to me till next week and I would have to pay 99 dollars just for them coming out. I AM. If they are dirty, the compressor would become too hot and may stop running completely over time. The refrigerator stopped cooling and I called a repair man and was told it was the compressor and thought there were additional issues as well. This is due to its lack of balance on the worn-out springs. The compressor failed July 16, 2022. Sears comes out, looks at it, and looks at me and said it was garbage and to start looking for a new fridge. FYI, I still have a compressor on my shelf that Sears sent in error. We put a thermometer in the fridge and freezer. Purchased a Kenmore model 795.7305 (3-door, stainless steel) in February 2017. Thats ridiculous to me. I even tried to get the part myself. Biggest WASTE of money ever and sears wanted me to pay for 300 labor to fix this! I believed that Kenmore was one of the best now I believe they re the worst. When they are in good working condition, they help absorb the compressors movement so it doesnt shake or make a noise. He said the compressor is completely shot, and it's not worth it to replace the compressor. You can also check the fuses and circuit breaker to see if there is any damage. Now out of warranty and it took 2 weeks for service tech to come out, to say it's now the fan. Within 3 years the compressor went bad. is my concern that the Door Hinge Bushing top door base plastic bracket, cover or part, have broke in 22 month period used. Check the power cord to see if it is fully plugged into the wall outlet. Sears tech just came out - I could literally copy and paste the response made by martin polland. We also bought a Kenmore Elite Bottom Freezer Refrigerator from Sears on Oct 11, 2011 on July 4th 2019 the compressor went out and was verified by our personal technician. Purchased a Kenmore Elite 795.74023.412 in late Aug 2018 that just stopped working. Your water filter may be either too loose or too tight. That compressor and all apputenant parts (which they will also try to charge you for) have a 10 year extended warranty. Twice the warranty person on the phone attempted to schedule a walk through to sell us a new AC unit. Hello people from the USA! Use a table lamp for this test. In addition to a small freezer we had to go out last night to purchase a small refrigerator. We did not buy the extended warranty. No longer under warranty. But to check it, turn it to the highest point and wait for a click. The old Sears was a place you could trust, but this has destroyed my trust in every buying anything made by Sears or LG. We also purchased a Kenmore Elite three door refrigerator, model No. No guarantee it will not break again and the part will not be here until 8/29. We paid 3rd party to come and install parts and the new compressor was dead!! Read in some comments that the board is not going to be included in the compressor warranty, which is a bummer. On top of that I have to keep my warranty for a year which is about $600. I purchased model number 795 74025 412 on October 3rd 2018, for $2000. The fridge varies in the high 30s. Put back the filter dryer, too. I am being charged for a replacement compressor. bought a kenmore refrigerator 08/07/2017 from Sears in Heber, I have purchased 2 Kenmore refrigerators within the last 7 years and both have died. Called a bunch of appliance repair companies and had a few who asked for the model number and since it is an LG built, they did not want to come out and check it out. Then my ice was melting at the door. Please Help! Due to the COVID -19 stay at home restrictions and social distancing measures in place the earliest an appointment for a tech visit is a week from now, 4/17/20. Purchased a Kenmore Elite 72483 refrigerator in October 2015. I purchased a Kenmore Elite refrigerator in November of 2015. I asked him how long I can expect the unit to last and he said, at least until you can't see my taillights leave the driveway. Shutterstock. I am beyond frustrated with Sears. later it failed. Best to contact an appliance repair technician to help resolve. Arrived on 9-8-21. Purchased Kenmore Elite 3 door refrigerator Model# 795.73133.410 October 2016 paid $2010 on sale from Sears. Examine the rubber door seal (gasket). $634 to repair, they will install another LG compressor and warranty the work for 90 days. I am a 69 year old widow. The ice maker broke within months and they fixed it. He advises purchasing a new refrigerator. He had nothing on his truck. Stuck @ $1000.00 in parts and labor not including the lost food and suffering. It took weeks to get a repair man here and he diagnosed the bad compressor and said he would have to order it and wouldn't be able to come back for another 2 weeks (due to that was the first available appt.). I went thru cleaning vents in back, resetting Refrig per instructions. I also was informed by a local appliance repairman that he would not attempt to repair any LG 795 models and that LG should not charge for parts and labor for this defective compressor. Now, take a digital multimeter and set it to Ohms resistance. Purchased a LG side by side from Sears in 2017. Scheduled appt for repair 4/17/20. I don't have the money. I purchased a Kenmore (now I'm being told it is an LG,although all material states Kenmore) in October 2017. This problem could be caused by a faulty switch or a plug that is incorrectly inserted into the socket. Remove the relay from the compressor and smell it. Our fridge went out 1 year 5 months after we bought it. Again now March 2020 same issue. 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